Privacy & Cookie Policy

Last Updated: January 6, 2026

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and shop at our website (“Gift by Valentinas”).

1. Information We Collect

a. Information You Provide

We collect the personal information you voluntarily provide when placing an order, contacting customer support, or signing up for communications. This may include:

  • Full name
  • Email address
  • Phone number
  • Shipping/billing address
  • Order details
  • Any other information you choose to share

Please note: If you choose not to provide certain information, some services may not be available to you.

b. Information Collected Automatically

We also collect certain data automatically through cookies and other tracking technologies when you browse our Store. This may include:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the site

This information helps us improve the site’s functionality, user experience, and overall performance.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your order or account
  • Improve our website and customer service
  • Prevent fraud and maintain site security
  • Comply with legal obligations

We do not sell your personal information to third parties.

3. Sharing Your Information

We share your personal information only as necessary to complete your order and run our business, including with:

  • Shipping providers (e.g., name, address, phone, and email for delivery purposes)
  • Payment processors (to securely handle transactions)
  • Customer support services (if applicable)

We may also disclose your information when required by law or to protect our rights.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and analyze site traffic.

A cookie is a small text file placed on your device that helps us remember your preferences and improve functionality.

Cookies may be used to:

  • Analyze site usage and performance
  • Customize website content
  • Remember items in your cart
  • Identify returning visitors

You can choose to accept or decline cookies via your browser settings. Disabling cookies may affect the functionality of some parts of our website.

5. Data Security

We take data protection seriously and implement appropriate safeguards to protect your personal information against unauthorized access, loss, or misuse.

All payment transactions are processed through secure platforms, and we do not store full credit card information.

6. Data Retention

We retain your personal information only as long as necessary to fulfill your order, comply with tax or legal obligations, and maintain business records. In most cases, this is no longer than 30 days after order delivery, unless otherwise required.

7. Your Choices

You may:

  • Opt out of marketing emails at any time using the unsubscribe link in any email
  • Contact us to review, update, or delete your personal information

8. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on this page, and the “Last Updated” date at the top will be revised accordingly.

We encourage you to review this page regularly to stay informed about how your data is handled.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us.

WHY YOU'LL LOVE IT?

  • FREE SHIPPING

    On US orders over $99

  • FREE RETURNS

    Easy returns & exchanges within 14 days (for non-personalized items)

  • CRAFTED WITH CARE

    High-quality materials, timeless design

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